Shipping Policy
1. Shipping Methods and Delivery Times
- Standard Shipping: Our standard shipping typically takes between 7 to 10 business days, depending on your location.
- Expedited Shipping: For faster delivery, we offer expedited shipping options. Delivery typically takes between [insert range] business days.
- International Shipping: We ship internationally to select countries. Delivery times and costs vary by destination and will be calculated at checkout.
2. Processing Time
- Order Processing: All orders are processed within [insert range] business days. Orders are not shipped or delivered on weekends or holidays.
- Delays: If we are experiencing a high volume of orders, shipments may be delayed by a few days. We will notify you via email if there will be a significant delay in your order’s shipment.
3. Shipping Costs
- Calculation: Shipping costs are calculated based on the weight, dimensions, and destination of your order. The total shipping cost will be displayed at checkout.
- Free Shipping: We offer free standard shipping on orders over 499/-. This offer is only available for domestic shipments.
4. Order Tracking
Once your order has been shipped, you will receive a confirmation email with tracking information. You can use this information to track the status of your delivery.
5. Shipping Address
- Accuracy: Please ensure that your shipping address is correct and complete at the time of purchase. We are not responsible for orders shipped to incorrect addresses provided by the customer.
- Changes: If you need to change your shipping address after placing an order, please contact us immediately at support@customstyle.store. Address changes may not be possible once the order has been shipped.
6. Delivery Issues
- Lost or Stolen Packages: We are not responsible for lost or stolen packages. If your package is marked as delivered but you have not received it, please contact the carrier directly. If you require further assistance, feel free to reach out to us at support@customstyle.store.
- Undeliverable Packages: If a package is returned to us as undeliverable, we will notify you via email. You will be responsible for the cost of reshipping the package.
7. International Shipping
- Customs, Duties, and Taxes: International orders may be subject to customs duties, taxes, and import fees, which are the responsibility of the recipient. Please check with your local customs office for more information.
- Restrictions: Some products may be subject to import restrictions in certain countries. It is the customer’s responsibility to ensure that the items ordered comply with local laws and regulations.
8. Contact Us
If you have any questions or concerns about our Shipping Policy, please contact us at support@customstyle.store. We’re here to help!